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Testimonials

See what families have to say

Many families reach out after the conclusion of the services to let us know how much our support and guidance meant to them in their time of need, and we’re honored to receive such heartfelt praise. We feel that these messages speak for themselves and we’d like to share them with you.

If you feel we’ve gone above and beyond in supporting you through this difficult time, or would simply like to reach out and say thanks, contact us to share your thoughts. It means the world to us to hear from you and know that we’ve made a difference.

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I just wanted to thank you one more time for making everything so effortless (for us!) and lovely for my mom's funeral. Things couldn't have been more perfect. The whole family agreed that it was a wonderful celebration of her life.

Mary

July 23, 2018

Rebecca - The kindness you showed our family was really, really wonderful. Thank you so much!

Leslie

June 29, 2018

I am so grateful to you for each and everything you did to get me and my family through this. My entire family thinks you are just the greatest and shares my feelings about how you took us step-by-step through this whole journey. Pam, I hope you realize how important the work you do is and how very exceptional you do it! Becky and Terese and your entire staff were so kind and helpful. We are forever grateful.

Nancy

February 13, 2018

Dear Rebecca, On behalf of our entire family, I would like to express our gratitude for your thoughtful and professional service during this difficult time. I appreciate greatly your ability to keep things moving forward towards the wonderful Mass and closure for many.

Trish

November 24, 2017

Thank you for everything! You are truly a professional and caring person.

Bobbie

August 29, 2017

I waked both my brother, in 2013, and my mother, in 2017, at Shaughnessey-Banks. Not only was the staff kind; they also had great suggestions and helped keep me on track. They did an amazing job honoring my deceased family members in death. They prepared them for a final good bye beautifully. In the case of my mother who had been ill for a while, I had thought "what am I thinking having an open casket at the wake?" To my utter shock, she looked like she had never been ill. People continuously came up to me saying how great she looked. And, they were right! She did! My brother did as well. True artistry! Thank you Pam, Rebecca, Terese, et al, for everything. I have no regrets. I felt both of my family members were respected and honored. Thank you for caring.

Sherri Steeneck

August 10, 2017

Everything was handled so professionally and with such obvious care-it made all of the difference in the world. You all surely do know how to guide families through this most difficult of journeys.

DEB

November 04, 2016

You were all the pillars that gave us the strength we needed to make it through this most difficult time.

LANIE

November 04, 2016

I want you all to know that the entire family was so impressed by your caring and professional handling of all aspects of the funeral. We really think being women made all the difference.

MARY

November 04, 2016

My heart is full of gratitude for all you have done. I cannot believe all the extra special things you did, the dinner you delivered, spending extra time listening and making everything perfect. Thank you from the bottom of my heart.

Betty

October 28, 2016

The warmth from all of the staff will never be forgotten. Thank you again for all the kindness and care you all extended to us during a very solemn time of our lives.

Ermelinda

July 12, 2016

We have never seen a funeral planned and executed so amazingly perfect and we have also never seen staff so attentive & compassionate. It felt like we've known them for years!

Christine

July 06, 2016

Our requests were fulfilled with grace and you provided us with a wealth of knowledge, resources and personnel connections for the special services we needed that made this life tribute sincerely memorable for us and all who were in attendance.

Tom & Lori

June 06, 2016

There was no starch in your process, rather we were wrapped in the soft embrace of caring and personal concern you effortlessly showed to each of us.

Henry

June 03, 2016

We had make prearrangements and established a funeral trust account several years ago. When the time came to access the trust and pay for the funeral the same staff provided excellent continuity and all our arrangement requests were very professionally delivered at the anticipated cost. Truly enjoyed working them all.

John

May 20, 2015

There are not enough adjectives to favorably describe Pam Shaughnessey and her staff. Competent, warm and kind. They made every detail perfect

FRANK

April 08, 2015

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