Many families reach out after the conclusion of the services to let us know how much our support and guidance meant to them in their time of need, and we’re honored to receive such heartfelt praise. We feel that these messages speak for themselves and we’d like to share them with you.

If you feel we’ve gone above and beyond in supporting you through this difficult time, or would simply like to reach out and say thanks, contact us to share your thoughts. It means the world to us to hear from you and know that we’ve made a difference.

Submit a Testimonial

Rebecca, I can only thank you for all of your help! You were always responsive and pleasant.


July 21, 2021

Rebecca, you went above and beyond helping us process our grief and find a beautiful way to remember and celebrate the life of a wonderful person. Thank you for your kindness and compassion!


June 29, 2021

Dear Brendan, I don't think I have ever appreciated more the myriad roles a funeral director must play before meeting you. To play these roles in the face of your clients' most emotional and least coherent moments seems both impossible and when it happens - super human. Thank you for making my father's final rites more than we could have hoped.


March 02, 2021

Dear Rebecca and Brendan, Thank you for all of your kind, professional assistance in the detailed arranging of my father's final journey. You made this part so smooth and worry free.


February 26, 2021

Even though the crowd was very small (due to covid restrictions), a few people complimented me in the way Shaughnessey handled everything so professionally from the funeral home, to the church and finally the cemetery. Many thanks to you and your staff.


January 22, 2021

Rebecca and her team were amazing to work with. We had pre planned Moms funeral before she moved to Florida. Rebecca had told us just make one call to her when Mom passed, and literally EVERYTHING was arranged and completed by Shaughnessy Banks They arranged to have mom picked up at her home, taken to the funeral facility they work with in Florida (Shikany, who made her look so natural) Embalmed, and Then booked her flight back to Connecticut for her wake and Mass. Our entire family cannot give enough thanks to all of them. They were so respectful and professional throughout the entire process I could Never have arranged it all from Florida to Connecticut, the flight north during the winter, and arranging with the church for her mass. I would give them a 5 Star + rating. Thank you all. The Tillman Family

Annette Tillman

January 03, 2021

The staff of Shaughnessey Banks are consummate professionals. From the planning stages of a seemingly difficult process, to a thorough walk through of our choices, to the creation of special viewing for my brother during the COVID-19 pandemic, Pam, Becky, Brendan and the entire staff stood by my family through it all. They took the time to get to know my family and fully create the goodbye that my brother would have wanted. During the viewing, more than a few of our guests noted about how special of an event it was - simply stated, we could not have done that without Shaughnessey Banks. Thank you for treating my family like one of your own during a long, trying process. It mattered. I highly and whole-heartedly recommend Shaughnessey Banks Funeral Home and its caring, dedicated and professional staff to assist you.

T.J. & Family

September 30, 2020

Your staff helped us achieve an important goal of giving my mother a good send-off from her life on this earth in spite of the complexities posed by the Coronavirus. You all made that possible in superlative fashion. You are consummate professionals. Thank you for your first-rate treatment of me and my family.

Dan & Family

September 28, 2020

You were all extremely supportive during a difficult time and could not have been more gracious. Your expertise in handling all the many details involved gave me a great sense of relief and comfort. Again, many thanks for all your help.


July 28, 2020

"Thank you!" Such a small phrase to express my gratefulness for all you have done to make my sister's service so special, meaningful and personal. Your thoughtfulness, kind words and caring meant so much to our entire family.


July 28, 2020

Thank you for the lovely, respectful funeral you gave my brother.

Joe Defeo

January 22, 2020

I cant thank everyone enough at Shaughnessey's funeral home for the incredible job they did with my wife Cindy. I was lost as to what I had to do and they made me feel so comfortable and took care of all the details. They truly made the toughest few days of my life much easier. Thank you again.

Harold Burdick

December 10, 2019

Dear Pam and Rebecca, Thank you for handling my mother's arrangements so beautifully. Your professionalism and compassion let us focus on our mom and not worry about anything else.


October 03, 2019

This was my first experience with handling the death of someone close to me. My family and I knew you would handle all of our concerns and worries with thoughtfulness and expertise. You helped me approach his funeral with dignity and grace. I will never forget your kindness!


June 10, 2019

Dear Becky, Pam and Terese, Thank you all for all you did for me and for my aunt upon her death. You made her funeral so seamless for me. Thank you for your guidance, insights, explanations, kindness and reassurances. You are exceptional. Thank you for arranging and orchestrating a most beautiful funeral your my aunt. She would of been so pleased!


April 23, 2019

There are so many decisions to make and so many details to attend to in organizing the viewing, service and burial, that it would of been easy to miss something or have something go wrong. Nothing was overlooked! Your professionalism and expertise are most obvious to all who dealt with you during this important but difficult time in the loss of my dear sister. Thank you all. You made such a difference and everything was very much appreciated!


April 12, 2019

I just wanted to thank you one more time for making everything so effortless (for us!) and lovely for my mom's funeral. Things couldn't have been more perfect. The whole family agreed that it was a wonderful celebration of her life.


July 23, 2018

Rebecca - The kindness you showed our family was really, really wonderful. Thank you so much!


June 29, 2018

I am so grateful to you for each and everything you did to get me and my family through this. My entire family thinks you are just the greatest and shares my feelings about how you took us step-by-step through this whole journey. Pam, I hope you realize how important the work you do is and how very exceptional you do it! Becky and Terese and your entire staff were so kind and helpful. We are forever grateful.


February 13, 2018

Dear Rebecca, On behalf of our entire family, I would like to express our gratitude for your thoughtful and professional service during this difficult time. I appreciate greatly your ability to keep things moving forward towards the wonderful Mass and closure for many.


November 24, 2017

Thank you for everything! You are truly a professional and caring person.


August 29, 2017

I waked both my brother, in 2013, and my mother, in 2017, at Shaughnessey-Banks. Not only was the staff kind; they also had great suggestions and helped keep me on track. They did an amazing job honoring my deceased family members in death. They prepared them for a final good bye beautifully. In the case of my mother who had been ill for a while, I had thought "what am I thinking having an open casket at the wake?" To my utter shock, she looked like she had never been ill. People continuously came up to me saying how great she looked. And, they were right! She did! My brother did as well. True artistry! Thank you Pam, Rebecca, Terese, et al, for everything. I have no regrets. I felt both of my family members were respected and honored. Thank you for caring.

Sherri Steeneck

August 10, 2017

Everything was handled so professionally and with such obvious care-it made all of the difference in the world. You all surely do know how to guide families through this most difficult of journeys.


November 04, 2016

You were all the pillars that gave us the strength we needed to make it through this most difficult time.


November 04, 2016

I want you all to know that the entire family was so impressed by your caring and professional handling of all aspects of the funeral. We really think being women made all the difference.


November 04, 2016

My heart is full of gratitude for all you have done. I cannot believe all the extra special things you did, the dinner you delivered, spending extra time listening and making everything perfect. Thank you from the bottom of my heart.


October 28, 2016

The warmth from all of the staff will never be forgotten. Thank you again for all the kindness and care you all extended to us during a very solemn time of our lives.


July 12, 2016

We have never seen a funeral planned and executed so amazingly perfect and we have also never seen staff so attentive & compassionate. It felt like we've known them for years!


July 06, 2016

Our requests were fulfilled with grace and you provided us with a wealth of knowledge, resources and personnel connections for the special services we needed that made this life tribute sincerely memorable for us and all who were in attendance.

Tom & Lori

June 06, 2016

There was no starch in your process, rather we were wrapped in the soft embrace of caring and personal concern you effortlessly showed to each of us.


June 03, 2016

We had make prearrangements and established a funeral trust account several years ago. When the time came to access the trust and pay for the funeral the same staff provided excellent continuity and all our arrangement requests were very professionally delivered at the anticipated cost. Truly enjoyed working them all.


May 20, 2015

There are not enough adjectives to favorably describe Pam Shaughnessey and her staff. Competent, warm and kind. They made every detail perfect


April 08, 2015

The National Pursuit of Excellence Award honors professional integrity, outstanding community service, and high ethical standards among funeral directors. We are humbled to have been selected ten times by the National Funeral Directors Association to receive this prestigious award, placing us in the Hall of Excellence and at the forefront of funeral homes, Connecticut and beyond

Shaughnessey-Banks Funeral Home
Phone: (203) 255-1031
Email: sb@sbfairfield.com
50 Reef Road, Fairfield, CT 06824 

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Crafted with care by Frazer Consultants


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